Jobless Households and the Quality of Supportive Services
In 2014 NESC published its study on Jobless Households: An Exploration of the Issues, Report no. 137. In this study it was proposed that NESC would examine the role of services in meeting the needs of jobless households.
The current research project is a follow-on to the 2014 publication and involves an in-depth qualitative study into how the various agencies and relevant organisations are responding to the needs of jobless households. Specifically, it is a study of jobless households and the services with whom they interact to:
- Understand better the circumstances of households where no-one is working regularly and their decision-making processes;
- The interaction between jobless households and front-line service providers;
- The decision-making structures and delivery mechanisms within service providers;
- The decision-making and implementation processes of national policy; and
- The extent of integrated service provision.
The study is being undertaken in an urban area where there is:
- jobless households containing children;
- a range of public services and community interventions to tackle household joblessness and disadvantage;
- employment opportunities available; and
- the Local Community Development Committee sees household joblessness as an issue to be addressed.
In 2016, interviews with households, with local service providers, and with local employers took place. Interviews with regional managers and national decision makers are currently under way. The project will report later in 2017.
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